This page sets out bd200's legal position, the rights available to you under our policy, and how access and eligibility depend on your local law and eligible regions. Read these terms before using your account, making transactions through Nagad, Upay or Bank Transfer, or contacting our support team.
Jurisdiction-dependent access
Account rights explained
Policy contact routes published
Local eligibility applies
POLICY POSTURE
How Our Legal Policy Works
bd200 operates this platform subject to the laws and regulations applicable in your jurisdiction. Access to our lobby, account features and payment rails — including Nagad, Upay and Bank Transfer — is only available where permitted by your local law and in eligible regions. We do not represent that any content, game category or transaction service is lawful in every location. It is your responsibility to check whether using this platform is permitted where you are based before opening or continuing to use an account. Our legal terms govern the relationship between you and bd200 from the moment you create an account. They cover how we process account data, what obligations we accept, and what actions remain outside our liability — including third-party services linked from our platform. We update these terms when our policy changes and publish the revised version here. Continued use of your account after an update means you accept the revised terms. If any part of this policy is unclear, you can raise a question through the support routes listed further down this page. Payment context chips below reflect the rails active on this platform.
Nagad
Nagad transactions are subject to the payment terms shown in your account wallet section and Nagad's own service conditions.
Upay
Upay transfers follow the limits and verification steps visible in your account; Upay's own terms apply alongside ours.
Bank Transfer
Bank Transfer instructions appear in your account deposit section; banking regulations in Bangladesh apply to all transfers.
WHAT THIS COVERS
Scope of This Policy at bd200
Our legal policy does not cover every activity equally. Below we set out four distinct areas — what falls inside this policy and what sits outside it — so you can see clearly where our obligations begin and end. If you are unsure which category your question falls into, contact us through the published support routes.
Account Access
Login credentials, account creation, session management and authentication steps are fully inside this policy. We set the rules for account suspension, closure and re-activation. These obligations apply to every registered account regardless of device.
Transactions
Deposits and withdrawals processed through Nagad, Upay or Bank Transfer fall inside this policy for the portion we control — the instruction we send and the record we hold. The payment provider's own terms govern their side of the transfer.
Site Content
Game content supplied by studios in our lobby, published policy documents, account notices and support communications are inside this policy. We are responsible for what we publish; we are not responsible for content on external sites we link to.
Third-Party Services
Any service you reach by leaving bd200 — including linked payment providers, identity verifiers or external tools — operates under that third party's own terms. Our policy does not extend to those services, and we accept no liability for their conduct.
YOUR ACCOUNT RIGHTS
Practical Rights Available Under This Policy
You hold several practical rights in relation to your bd200 account and the data we hold about it. These rights are not automatic in every jurisdiction — they depend on your local law and eligible region — but where they apply, we aim to respond to requests within the timeframe our policy states. Start by checking your signed-in account area, where your transaction history, payment method records and account details are visible and in some cases editable directly. For changes that cannot be made from the account settings screen, our support team is the right route. We do not accept verbal requests for sensitive account changes; written requests through a published support channel are required so we can verify your identity before acting. If you believe a record we hold is inaccurate, raise a correction request in writing and we will review it against the data we have on file.
Review Your Records
Open the transaction history section in your signed-in account to see a log of deposits, withdrawals and payment method activity. Records are shown in the account area as they stand; contact support if any entry appears incorrect.
Correct Account Details
Some fields — display name, contact number, linked wallet — are editable directly in account settings. Fields tied to identity verification require a written request through our support channel before we can update them.
Raise a Policy Question
If any part of this policy is unclear or you believe it has been applied incorrectly to your account, raise the question in writing through our published support route. State your account reference and the specific policy point so we can locate the right record.
Request Account Support
Account suspension, closure or reactivation requests must be submitted through the support contact listed on this page. We verify account ownership before acting on any request that changes account status or removes data.
POLICY CONTACT PATHS
How to Reach Us About This Policy
We publish the support routes below as the designated contact paths for legal and policy questions. Use these channels when you need to raise a correction, ask about your rights or request account-level changes that this policy covers. Do not use informal channels for sensitive requests — only written contact through a published route allows us to verify your identity and keep a record of the exchange.
Live Chat Support
Open the live chat widget from any page while signed in to raise a policy question directly. For account-specific requests, have your account reference ready before you start the conversation.
Email Contact
Written policy and correction requests can be submitted by email through the address listed in the contact section of your account. Email is the required route for identity-verified account changes.
Account Help Centre
The Help Centre accessible from the account menu contains published policy documents and step-by-step guidance for common requests. Check there first before opening a support ticket to find the applicable process.
POLICY HANDLING STANDARDS
How bd200 Handles This Policy Area
We apply consistent standards to data handling, cookies, account security and information retention across all accounts on this platform. Where local law sets a higher standard, we follow local law. Where our internal standard is higher, we apply ours. These are the four areas we handle with specific care.
Data Handling and Retention
We hold account data only for as long as it is needed to operate your account, meet legal retention requirements and resolve disputes. When retention periods expire, records are removed or anonymised following the process set out in our privacy terms.
Cookies and Site Tracking
Cookies on bd200 support session continuity — they keep you signed in across pages on the same device and browser. You can manage cookie preferences through your browser settings. Disabling session cookies may affect how your account functions.
Account Security Measures
We apply access controls to your account that require identity verification before sensitive changes are processed. If you suspect unauthorised access to your account, notify us immediately through the live chat route so we can place a security hold.
Requesting Policy Changes
If you want to request a change to how we hold or process your account data, submit a written request by email with your account reference. We will confirm receipt and advise on the applicable process based on your jurisdiction.
POLICY QUESTIONS ANSWERED
Frequently Asked Questions About This Policy
These are questions we receive most often about our legal policy, user rights and account data handling. If your question is not covered here, raise it through the support routes listed on this page.
Does this legal policy apply to me if I am in Bangladesh?
Availability depends on your local law and eligible region. If access to bd200 is permitted where you are located, this policy applies to your account in full. Check your local regulations before opening or using an account on this platform.
Can I request a copy of the data bd200 holds about my account?
Yes, where your local law provides for it. Submit a written data request by email through the address in your account contact section. Include your account reference and we will respond according to the process set out in our privacy terms and applicable law.
How do I correct an error in my account details?
Open account settings to edit fields that are directly changeable — contact number, linked wallet. For fields tied to identity verification, submit a written correction request through our email support route. We verify your identity before making any change to protected fields.
What happens to my transaction records when I close an account?
We retain transaction records — including Nagad, Upay and Bank Transfer activity — for the period required by applicable law and our internal retention policy. After that period, records are removed or anonymised. You can request a summary before closing your account.
Do third-party payment providers like Nagad or Upay fall under this policy?
Only partially. The instruction bd200 sends and the record we hold are inside our policy. The payment provider processes their side under their own terms and conditions. We recommend reading Nagad's and Upay's published terms alongside ours for a complete picture.
How will I know if this legal policy has been updated?
We publish the revised version on this page and note the change in your account notice area. Continuing to use your account after an update is posted means you accept the revised terms. Check this page periodically to stay current with our policy position.